Last updated: 8 September 2026
Australian Massage Tables (“AMT”, “we”, “us” or “our”) respects your privacy. This policy explains how we collect, use, store and disclose personal information when you use our website, request a quote, place an order or contact us.
1. Information we may collect
- your name, business or clinic name and contact details;
- billing and delivery addresses;
- information supplied in quote requests, enquiries, warranty claims or other communications;
- order, invoice, delivery and payment-status information;
- photographs or videos you provide for a product, delivery or warranty issue; and
- website usage information such as IP address, browser, device, pages visited and cookies.
Payments may be processed by third-party payment providers. AMT does not intentionally store complete credit-card details on its website.
2. How we collect information
We may collect information directly from you by telephone, email, website forms, quote requests, orders, warranty claims and other dealings with AMT. We may also collect limited technical information automatically through cookies, hosting logs and website analytics.
3. How we use information
- to respond to enquiries and prepare quotations;
- to manufacture, customise, process and deliver orders;
- to manage payments, invoices, warranties, returns and customer support;
- to operate, protect and improve our website and services;
- to maintain business and legal records;
- to prevent fraud or misuse; and
- to send marketing communications where permitted, with an option to unsubscribe.
4. When information may be disclosed
AMT may disclose personal information only where reasonably necessary to service providers involved in operating our business, including website hosting and email providers, payment processors, manufacturers or suppliers, delivery and courier companies, IT support, insurers, accountants, legal advisers and government or law-enforcement bodies where required or authorised by law.
We do not sell personal information.
5. Overseas service providers
Some technology, website, payment, email or storage providers may process or store information outside Australia. Where applicable, AMT takes reasonable steps to use reputable providers and protect personal information.
6. Cookies and website analytics
Our website may use cookies and similar technologies to support site functions, remember preferences, understand website traffic and improve performance. You can control cookies through your browser settings, although disabling some cookies may affect website functions.
7. Storage, security and retention
AMT takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet or storage system can be guaranteed to be completely secure. Information is retained only for as long as reasonably required for the purpose for which it was collected and to meet legal, tax, warranty and business-record obligations.
8. Access and correction
You may request access to personal information AMT holds about you or ask us to correct information that is inaccurate, incomplete or out of date. We may need to verify your identity before responding.
9. Privacy enquiries and complaints
Contact AMT using the details below if you have a privacy question, want to access or correct your information, or wish to make a complaint. We will review and respond within a reasonable time. If you are not satisfied, you may contact the Office of the Australian Information Commissioner.
10. Changes to this policy
AMT may update this policy when its practices, services or legal obligations change. The current version will be published on this page.
Contact
Australian Massage Tables
6/596 Atkins Street, Albury South NSW 2640
Phone: 0404 759 943
Email: australianmassagetables@gmail.com
Website: australianmassagetables.com.au